Melden Sie uns Ihren Schaden.
You have the option of reporting your claim digitally and directly via the customer portal. Your personal customer service representative will be happy to answer any questions you may have.
Step 2:
Send the completed PDF to us
Print to sign or draw with electronic signature.

Step 3
Fill in the fields on the right.
Upload the completed damage report and click on "Send damage report".
Alternatively, they can also download the completed PDF directly via
das Kundenportal, per E-Mail oder per Post übermitteln.
e-mail: schaden@conzeptas.ch
CONZEPTA’S Swiss GmbH
Teichgässlein 9
CH-4058 Basel
or
Report the damage directly to us via the customer portal, provided that you have
are already registered. You can find the login at the top of the page. Otherwise
please contact your customer advisor.
Information video about the customer portal: